Privacy Policy

Data controller

The website publisher also acts as the data controller:

Trade and Companies Register: B26645
Intra-Community VAT number: LU13606674

Contact: (+352) 23 69 92 16 or info@bentz.lu.

Personal data collected

Technical data

When you browse our website, we may process technical information including:

• Browser type and version, and screen resolution
• Operating system and device type
• Session statistics
• Navigation paths and clicks
• IP address

This information is stored anonymously and does not allow us to identify you.

Newsletter

If you subscribe to our newsletter, we store your email address and IP address. You may unsubscribe by contacting us by email or by using the unsubscribe link included at the bottom of our newsletters.

How we obtain your data

We collect personal data that you voluntarily provide, for example when you subscribe to our newsletter, complete a contact form or send us an email.

We may also collect information through your use of the website and its services, including when you visit pages or complete online forms.

Cookies

A cookie is a small text file stored on your computer, mobile phone or tablet when you visit a website. It allows the device to be recognised during subsequent visits for the cookie’s period of validity.

Necessary cookies

These cookies are essential for browsing the website. Blocking them may prevent certain features from working. They are sent exclusively by our website.

Preference cookies

These cookies improve and optimise the website by providing personalised features, such as remembering your language preference. They may be sent by our website and by third parties.

Analytics cookies

These cookies help us compile website usage statistics so that we can improve the site. We process this information on the basis of our legitimate interest.

Managing cookies

Most browsers can warn you when cookies are being placed or limit the types of cookies they accept. Please consult your browser’s help section. Google also provides an Analytics opt-out tool.

Legal bases

We process personal data on the following grounds:

• To adapt and improve our offering
• To comply with legal obligations
• For our legitimate interests
• To defend our interests in legal proceedings
• For commercial purposes where we have received your consent

Data retention

We retain personal data only for as long as necessary to fulfil the specific purposes for which it was collected. Retention periods may vary according to legal and contractual obligations, limitation periods, good practice and our business objectives.

The maximum retention period for personal data is 10 years.

Data protection

We use appropriate technical and organisational measures to protect your personal data against disclosure to unauthorised persons.

Third parties and storage locations

We may share data internally for organisational purposes and with service providers under the contractual arrangements in force. Personal data may be transferred to processors that have undertaken to process it in accordance with the GDPR.

Your rights

Under Regulation (EU) 2016/679, you have the right to access and rectify your personal data and, where applicable, to request its deletion. You may withdraw your consent at any time and object to processing on legitimate grounds.

Some rights may be limited where we have an overriding interest or a legal obligation to continue processing the data. To exercise your rights, please contact the data controller using the details above.

You may also lodge a complaint with the Commission nationale pour la protection des données, 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.